This certification provides guidance rather than requirements, so it cannot be certified to unlike some other well-known ISO standards. Instead, it helps clarify what social responsibility is, helps businesses and organizations translate principles into effective actions and shares best practices relating to social responsibility, globally. It is aimed at all types of organizations regardless of their activity, size or location.
The standard was launched in 2010 following five years of negotiations between many different stakeholders across the world. Representatives from government, NGOs, industry, consumer groups and labour organizations around the world were involved in its development, which means it represents an international consensus.
• Assist organizations in addressing their social responsibilities while respecting cultural, societal, environmental, and legal differences and economic development conditions
• Provide practical guidance related to making social responsibility operational
• Assist with identifying and engaging with stakeholders and enhancing credibility of reports and claims made about social responsibility
• Emphasize performance results and improvement
• Increase confidence and satisfaction in organizations among their customers and other stakeholders
• Achieve consistency with existing documents, international treaties and conventions, and existing ISO standards
• Promote common terminology in the social responsibility field
• Broaden awareness of social responsibility
ISO 26000:2010 provides guidance to all types of organizations, regardless of their size or location, on:
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